Mercury’s in Retrograde, My Internet’s on the Fritz, and My Altice SIM Card is Getting Dusty

Oh, that darned Mercury in Retrograde again…despite my highly charged beautiful purple amethyst proudly displaced on my desk (a gift from a gifted friend who shared these beautiful rocks with all of us), it was insufficient protection against the failure of all electronic devices in my home to declare war on me simultaneously, and my otherwise calm psyche this evening. If this happens to post online consider it nothing short of a miracle.

I was minding my business this freezing Veteran’s Day evening, having loaded up Barney into the warm car and trekked out in search of dinner for his family and mine (that’s code for pizza) and I ordered two different types of “hot ‘n fresh” pizzas at Little Caesar’s window. I asked the clerk whether they were both hot and fresh and she told me honestly that one was, and the other not so much. “Okay,” I said, “I’ll wait for two fresh ones.” She said, “If you’ll just pull around front and wait for 10-12 minutes and then come inside you can have them then.”

Hmm…the point of the drive-thru was to wait in a heated car. Getting out. Okay, I’m not too old or too grumpy to disallow the possibility of freezing, only to be rewarded by pizza. I did, however, ask her for a favor (though). I said, “Could you please divide both pizzas in half and place two different halves in one box so both boxes would be the same?” Without even a second to consider it, she said, “No, we can’t do that.” “Okay,” I said and Barney and I drove around to wait our 10-12 minutes and play 3 or 4 games of Word Chums while we waited. Going inside a very nice young man, Chris, agreed to do what I’d asked before about the splitting of the pizzas, no fuss, no muss. “Yay” I thought, and then “She” saw him doing my bidding.

“She” cast eyes of disapproval toward him and my two pizzas so I boldly said loud enough for her to hear, “Yes, he knows your policy is not to do that, the dividing them into two identical pizzas but he took pity on me and made this customer very happy.” “She” didn’t look up but as she stared anywhere but at me, I could see she was disappointed at being thwarted. I mean, when you make the doggie tradeoff in 30°F weather, do you really want the hot pizza box opened in the cold weather and the swap made there? Why no, no you don’t.

I managed to exit worried that Chris was going to get “what-for” from her over making an exception for someone who qualifies for senior pricing even if I don’t feel as though I deserve it (yet). The pizza caper behind me, I sat down to enjoy an episode of “JAG” as I knew that WGN would have a Veteran’s Day marathon as USA Network had one with “NCIS” earlier today during lunch (and the new programming on USA, by the way? A bunch of smut. Weird smut. Take it from a person who qualifies for senior pricing to tell you…pass on by. Nothing to see there. Apparently, anyone can pitch a show and the weirder it is, the more they want to pay for it. Sigh. Missing “La Femme Nikita” and “Suits” on USA already…but I digress).

Two bites of pizza in and my TV picture begins to “pixilate.” I learned that term from Suddenlink, many years ago when describing to them what happened to most all my NBC related stations’ programming. The big transponder doohickey that’s uplinked to the gizmo that travels to the fiber optic doodad…well, none of that word salad is right but let’s just say that the photographs break up into little pixels and the dialogue on TV sounds a whole like Chris Matthews reading the teleprompter every day. “Blap. Boop. Barrrp. Blep.” I don’t listen to Chris Matthews, but I know what he sounds like.

My key episode of “JAG” was slowly disintegrating in front of my eyes, sigh. Then, my internet went “out” on my computer…all three screens had the famous dinosaur pic on the google home page and the time out error and the “we can’t reach the server” message and I had planned on sending something I had edited earlier in the evening to a client…and it was a rush job due tomorrow…and I’d waited long to get our dinner simply to finish it. Dang.

I did a reboot or two of my computer. Same problem. I called my VIP phone number of Suddenlink and happened to remember my password (always a thrill not to have to look something up!) and while I’m doing this a phone call on my internet-based home line reads “Cablevision” calling and I answer, “Hello?” three times until I decide no one is there. Aw dang, do I need to block one more call today? Already blocked four of those pests before…

Well, I’m on my cell phone and have a 30-minute wait for a technician on Suddenlink…no, I’m not kidding. Yes, it was 34 minutes that I waited before “James” got on the line. Now, I have to give it to James. He’s not in the Suddenlink Tyler HQ but he’s in Florida, and it’s warm there. We try rebooting, unhooking, disconnecting, rebooting, unhooking, disconnecting and then we try my reacquainting my laptop with the good ol’ ethernet connection cable but nothing doing. Still got a pixilated Catherine Bell and David James Elliot and John M. Jackson as Admiral Chegwidden (be still my heart). And my pizza was getting cold.

I discussed with James, while we waited the 5 minutes between rebooting the TIVO and the router, his interest in playing the blues as he’s a guitarist. I told him I had the “Intermittent Connection and Pixilated Picture Blues” and he laughed. I was serious. I had work to do tonight!! Most of you who work 8 to 5 jobs have no concept of the wonky donkey hours I have been known to keep here at Headquarters, depending on the various time zones of the folks I work with. But, call whenever you want, I’ll answer the phone.

After more than one hour with James on the case, he reluctantly assigned me to a technician, but being a Suddenlink pro at this I said, “Now you’re going to tell me that the fastest you can get someone here is Friday, but that’s not going to work so I need for you to look again”…he came up with Wednesday am. Meanwhile the next JAG episode is on.

I get a wild hair to hook up an old router to see if a slower connection speed (the NOT-5g speed) might not be more stable. Nope, nope, and nope. And then I’m in the middle of rehooking up all the equipment and the “landline” phone rings again and it’s Cablevision on the phone and I answer and the man said, “This is Altice Mobile calling for Dawn Vakefield”…I said, “Yes, I’m Dawn Wakefield,” with an emphasis on the W, and I note that it’s 9:28 pm and curious as to why he’s calling so late in Veteran’s Day, grateful anyone at Altice even gives a flying fig about me at all, no matter what the time of day.

He said his name, Jake, and I know good and well it’s not Jake. It’s probably Edgar, but he wishes he’d been named Jake, and not that there are not a lot of great Edgars and all but…Just Jake and I don’t hit it off right away. He said he can’t hear me well. There was static on the line. I said, “Yes, that’s a problem I’m having with Suddenlink right now.” “I’m not with Suddenlink, I’m with Altice Mobile and I can’t help you with your Suddenlink problem.” I said, “I get that but if you want to talk to me you’re going to have to call me on my cell phone as that is the only device not on Altice or Suddenlink right now.” Then, you’d have died laughing had you heard the way in which I tried to give him my 10-digit phone number as alternate to call me back on, and the “static” kept parsing our sentences and even words and then even numbers. What was the area code again?

“979” I said. He said, “I got ’79.’”

“No,” I said, “979” and he said, “97…?” and I said “979” as fast as you could sing along to 867-5309 if you know the song “Jenny” by Tommy Tutone. (If you don’t, call me and I’ll sing it to you. Anyway.)

I then took the next 3 digits and we did those fast, too. And then to cap it off, I’m dying laughing as I try to rush the last 4 digits as well…Jake Edgar is laughing, too. He doesn’t play the guitar or care about the blues I am certain, but I didn’t even care enough about Jake to ask because when he called me back on my cell, I said, “I’m just in the middle of trying to reconnect my router and my TIVO box to see if my cable is fixed yet.”

He said, “I’m sorry I can’t help you with that, I’m with Altice Mobile.” I said, “Actually, I understand that, even though technically you’re all part of Altice now, out of the big New York City conglomerate but I’m not asking you to help me reconnect my TV, just give me a minute to finish recalling where the yellow cables go in and then undo the correct power source and then reinstall the power line.” Jake Edgar was a tad huffy as he said, “It is not productive use of my time to wait on the phone until you reconnect your cable system when I’m supposed to help you on your Altice mobile phone problem. I can call you back.” I said, “Jake, call me back in 5 minutes” and hung up before he could.

I then correctly reconnected the yellow cable line from TIVO box to router and you’d have thought I held a Ph.D. in Electrical Engineering, when I completed all three tasks without having any extra parts left over.

Anyway, Jake called back and I said, “Look, let’s start over. I wanted to reconnect the cable in the event you asked me to access my Altice mobile account online which I couldn’t, thanks to Suddenlink and by the way, you couldn’t understand me on my home phone you called because it’s a home phone on the Suddenlink $10/month bundle package for old people for life and it’s driven by the cable system which was going in and out constantly.” He said, “oh.” And I thought that was his wisest sentence to date.

I said, “Now I am going to tell you why you are calling me.” He said, “okay.” I said, “SEVEN days ago, I called Altice Mobile for the 7th time in 4 weeks hoping to know when my cell phone service would have my number “Ported over” from AT&T the way your reps promised me it would be “soon.” Now, here’s the deal Jake, 5 weeks ago your Suddenlink rep, Christy, told me that I was paying too much to AT&T for my cell phone for unlimited talk and text and with a quick, easy process I could go to save $600/year “for life” for exactly the same service and I could bring my same number.

Christy, I thought then, should have been the President of Suddenlink that night when we were working on my Suddenlink account. I had made my usual “Let’s talk about this latest bill” phone call to them when they thought I’d won the jackpot and decided to raise my monthly bill by 70% and Christy managed to keep my business with Suddenlink so I could start my 23rd year of being held hostage, err, I mean, being their customer.

All y’all Verizon people…it’s better in big cities but in Mayberry, Verizon, aka Frontier Communications is not the way to roll. Neither are T-Mobile, Sprint or Cricket, not all the places I find myself using the phone across the wide USA. I need these Suddenlink people and I thought AT&T could do no wrong. Well, forget that.

All it took was a phone call to AT&T, keep my account active, Christy had advised, and then request them to “unlock” my phone. I did. I got my account number and my Secret Squirrel Pin number and those were what I had to give Christy to get the move started. She created an Altice account for me and I didn’t write down the number but she said, she’d send my new SIM card out right away. A few days went by and no SIM card. Hmm.

Then I saw a message on my home phone (powered by Suddenlink); we’re talking still early October. A person named Yolanda was kind enough to call me and ask if I were expecting anything from Altice Mobile, and if so, her phone number was XYZ and to give her a call. I was thrilled she could find me because land lines are rarely in the book…and my land line is really a Suddenlink fiber optic internet-powered thingy but no matter, she found me. Turns out she lives 3 miles away in a nearby neighborhood…I know two folks who live on that block…but there was no way it should have gone to her and she had not recently changed over to Altice Mobile. Hmm…a mystery. I should have looked for Mercury back then.'

So, I insert the SIM card and the number that came up was “NOT” my regular number. I also could not receive any phone calls, messages, or text messages at my “old” number with the new SIM card in. Had to replace AT&T SIM card and I was getting reallllllllly good at popping those little teeny micro cards in and out of the SIM card slot. I’m thinking I am doing a Post-Doc in Electrical Engineering to switch out these cards. I live in an alternate reality sometimes, so just humor me. It’s warm there and they know me. I’m good.

So, Christy said, “It can take a few days so hang in there.” Two weeks later, I have people texting me saying, “I called you and left you a voice mail at your new number. Did you get it?” Um, what new number and what voice mail? Turns out when I texted them on old AT&T SIM card but they see an entirely different number on their screen…I sent an e-mail to 12 colleagues to let them know to call me on my old number and no matter what they see on the screen when I reach them, it’s really “good ol’ me.” Finally I couldn’t take it anymore and last week I went up to the Suddenlink office after Melinda, on instant chat at the Altice Mobile site, said I really needed to go into the store and they’d have it all fixed up for me.

Entering the office, I saw a lady who’d worked there since it was Community Cablevision 40 years ago. I didn’t get to see her. In fact, I had a full 30-minute wait and my back had been realllly bothering me that morning. Another lady behind me came in wearing socks and Adidas sandals because her back was hurting her, and so we practiced alternating sitting 5 minutes at a time in the one chair available there, and we saved one another’s place in line each time. We bonded over back pain. It’s Mayberry and everyone just shares, frankly, and we all work together to help one another through whatever. It’s just what we do here.

Finally reaching the rep at one desk, I turn around to hear a tiny lady about 50 years old, wearing British Carnaby Street hat and perky little outfit 20 years too young for her. She was loud and insisting someone had been taken in line ahead of her. She was so disagreeable that I thought I was going to have to go back there and perform a citizen’s arrest, complete with adrenaline, as she was really getting ugly with the service reps. One rep came over and confronted her, only to have her say, loudly, “You’re messing with me today and God is my number one!” I turned to look back at my rep, who looked back at me and I said, “I’m not sure God is here right now at Suddenlink but if He were, I’m not altogether convinced that he’d want to claim that one.” The rep she was regaling against said quietly…”he’s my number one, too.” Boom.

Then five minutes later, another woman went off on another rep, loudly, and I wondered which local pharmacy had run short on their recipes for peace and quiet…when both of these women seem to have run out of theirs…because surely they were in need of some calming influence (had they run out of hooch? I wondered). I was much taller than the little loudmouth ladies, so I was prepared to go all NCIS over them, should someone need a special agent, haha, but the supervisor managed to politely handle them and invited one of them to leave, which she did.

Lord, have mercy. What are people coming to when they explode on people who are actually trying to help them? Egad. Well, after Sharon, my counter rep and I spent 20 minutes on ‘chat’ with the Altice Mobile reps, she said that I’d have to now create an account, which we did together, so Christy had not created the full account info for me, aha, and that Sharon had heard that a colleague that worked with her had waited 10 days for AT&T to port the number over to Altice. Ruh-ro. I was in for a long, hard winter, I feared.

Last Saturday, the one 9 days ago, I got a text from Top Client asking me did I still have two phone numbers and which should he call me on. Sigh. It would be one of two almost identical texts from two Top Clients with the question “How much longer do we see the ‘wrong’ number when you text us back?” Heck if I know. So, I signed into my Altice Mobile account, and did the chat portal for the 7th time in 2 weeks. My rep, Chantel, and I decided she would escalate my claim and I’d hear back from “Engineering” within 48 hours. Oh good! Last Monday came and went and no call from Engineering, Escalation, or even Escalators…nothing.

So, tonight, amidst my literal entanglement of cables, cords, power wires, and a portable speaker I never use on this TV (don’t want to hurt Barney’s supersensitive ears by playing my music on TV too loud to suit him) and well…Jake Edgar got a bit of my wrath at that point. I did point out to Jake Edgar that my 48-hour escalation had taken an additional 168 hours to be fully escalated to crisis stage.

So, Jake Edgar wrapped up by saying, “I’m so very sorry this happened to you. It will be a very quick fix to get that portal thing done and I promise you they will call you immediately when it’s done.” I think it was the quiver in my voice that caused him to apologize for my inconvenience I’d experienced these past 6 months. I guess the extra $79 for another useless month of AT&T and an extra $20 two weeks ago to start off my lifetime of savings with Altice Mobile, so far has cost me $100 but to save $600 a year on cell service seems worth it. AT&T wants to make it hard for me to save money but I’m scary stubborn and determined to save so I can buy more dog treats for Barney (wait, who typed that? Who wrote that? Barneyyyyy!) I’m determined to save and that’s the end of that sentence.

Now, here we are at 1:37 am, and I’ve had functioning e-mail now for about 24 minutes…the TV pic is not pixilated any more and though "JAG" ended, Gibbs is back. And more importantly, I’ve been able to send 3 work projects without the “Lost internet connection” symbol popping up. Whew! Goodbye Ethernet cable, goodbye slow router, goodbye waiting forever to see a web site populate my screen.

Now, oopsie, there’s a little pixilation now and then on a channel here and there but I’m up to 95% consistent speed and considering it’s 35°F right now and no rain, we’re good. The internet cable from the pole to the houses are swinging in the wind no doubt…and I’m going to make sure that technician comes out on Wednesday to triple-check all my connections. After all I pay that extra $6.99/month for the privilege when it used to just be $4.99/month. Ah, the price of technology and its maintenance.

Oops, the screen is pixilating a little, and the internet connection is blinking a little as the wind roars like a train engine coming round the bend out there. While I can, I’m going to get a little rest until some phone rings telling me I’m now with Altice Mobile. It won't be a call from Christy. I texted her today (on her personal cell number she gave me so I wouldn't be bounced around 100 reps?) and she told me that she had moved to another city and quit her job at Suddenlink (who sold the Altice mobile product to me) because her uncle had died. Sigh. I expressed my condolences and...well, you just knew that was going to happen, didn't you?

E-mail me if you need me until I get the other communication devices in and out of the Mercury in Retrograde in Scorpio Repair Shop. That's where I believe we'll all be for the next 8 days.

In Loving Memory of Barbara Denise Cusack Squires

August 9, 1947 – October 4, 2019

On October 4, my friend Barbara Cusack Squires, passed away at age 72—too soon for anyone’s liking. Although she’d battled serious health challenges for the past 15 years that I’d known her, she had an indefatigable spirit of bouncing back, Irish stubbornness that wouldn’t quit, and a joie de vivre that was infectious, to say the least.

Barbara gifted me with many things over the years, her time, love and care as a friend, and time with her family. You’re a friend of one Cusack, you’re a friend of the entire Cusack clan. That’s how she rolled…and rolled she did.

Famous for her love of Cadillacs, sometimes you couldn’t see her coming because of the blur created by her lead foot and ability to outdrive any police car that might be even remotely interested in snagging her with a speeding ticket. Her dad was a cop and she started driving in middle school (never mind she may or may not have had a license).

Barbara grew up in Chicago, and I learned from her to back into a parking space (for a faster getaway)…at the time she offered that instruction, I was slightly mystified as to why I might need that skill, but later I learned just to listen and remember what she said.

Growing up in Chicago can mean many things to many people, but to a Chicagoland native, that means understanding the neighborhood where you are from. She was an MC…not emcee, but MC as in Madison and Central. She had respect from the locals anywhere she went. If you were her friend, you knew it. If she was mad at you, you knew it.

She was a larger-than-life Leo and given her Irish temper, there were times when you’d be on the receiving end of her thoughts…but you learned to wait until the storm passed and then she was gentle as a lamb and always seeing what she could do to help you out with something.

She welcomed me at her family gatherings for holidays in my earliest years after my Mom had passed away, which allowed me not to prolong grieving my loss because I was busy celebrating life. Those were wonderful occasions filled with laughter, great food, and she was the quintessential hostess. And she loved music, especially 60s music and especially The Buckinghams.

Long story short, she told me had a good friend from their days as teenagers in Chicago, Carl Giammarese, and she invited me to join her the next time The Buckinghams played in Las Vegas. In 2006, Barbara, her daughter Tara, sister Candace and Candace’s daughter Natalie went for a girls’ trip and included me.

I met them out there and we had an amazing concert evening. She told Carl, “you two need to meet each other; Carl, Dawn Lee writes and Dawn Lee, Carl writes.” Now, I’d written her a long opinion piece regarding Carl’s first solo album, “Trying Not to Fade.” I had no idea but she’d sent it to him. That’s when our dialogue and ultimate writing collaboration began, thanks to Barbara. Just another of her random acts of kindness.

Throughout these past five years, my journey has whisked me away from what I “used to do” and instead finds me “doing different things.” Barbara never ceased to be encouraging of my goals, whatever they were. Even when we’d not spoken in person or by phone in the past two years, she’d like or comment on my Facebook posts. I was stunned when I went to her Facebook page today and saw that she’d recently shared two photos of me in the midst of my recent work out west…and that made me smile.

She knew that about me…that I am in my “happy place” when I am able to introduce light and love into the world and tell the stories of success that people have accomplished, both during their lifetimes and afterwards. She loved that I’d become a Certified Life Celebrant and reminded me of why she thought I was good at it. 😊

Briefly, her passing was quick and her suffering was brief…she’d gone back home to Chicago (without telling her family) for her high school class reunion, and for one last look, as it would turn out, at the others who’d grown up with her in school. Those of us who insist on keeping up with our high school friends (my hand is in the air) know better than most how precious life is and how, with each passing year, we lose one or more of each other from our ranks.

So, we gather, frequently, usually twice a year, leaving aside differences in opinions and judgments of same, to simply celebrate life together and “remember when” life was simpler, clearer, and the entire world was still ahead of us.

I’m aware that Barbara kept details of her health challenges to herself mostly, and if you asked her how she was doing, she’d lean back, laugh her trademark laugh, and say, “Just shoot me” and then she would turn the conversation to a different topic as quickly as she could. In her lifetime, she loved deeply, made her way in this world and took control of things she could and waited out the hard times with a good spirit and faith that never failed her.

She brought into this world two wonderful children who became terrific adults. She lived to know and love her grandchildren, seeing many of them through to adulthood. Daughter Tara inherited her beauty and her determination to make her way in this world, to love her kids and love everyone around her. Barbara sang Tara’s praises to everyone (except Tara, of course); she was so proud of her work ethic and her parenting skills.

Son Martin was a rock for her and no matter where he was in the world, she always knew he was a phone call away. And he was. Grandsons Brandon, Jake, and Martin III (M3, now in college), and granddaughter Sophie and Martin’s wife Kelli brought great joy…there were so many times she spoke of them and shared photos so proudly…and when one of them had a ceremony, everyone in the family turned out en masse!

Barbara’s richest treasures on this earth were her family…and she was a wealthy woman in that regard. Husband Charlie stood by Barbara and would slyly smile as he’d turned a Chicago city girl into a Huntsville country girl (she once said to me, “Do you know I never once wore a pair of jeans in Chicago?

I didn’t ever wear those until I wound up on a ranch with Charlie!! And, by the way, there’s a cow in my front yard right now, waiting for me to go swimming in the pond out front with her!”). She never said “y’all” that I can recall, and she never lost her Chicago roots, but she survived Texas well (as long as the a/c in her Cadillac was on full blast)!!

Her nieces and nephews called her AB (short for Aunt Barbara), and she was as proud of each of them as she was of her own. She adored her ‘baby brother’ Bil, and longed for the days they could get away for an Italian beef sandwich together. She was so proud of her nephew Chris, and his amazingly brilliant Houston restaurant ventures.

She loved how her niece Natalie sang, and how another niece, Tiffany, was a fabulous mom, and how another niece, Ashley, was blowing the tops off the test scores in college. There are more relatives and love she shared, but sadly I’d lost touch with her the last few years to know the details. Barbara loved going to casinos with her sister Candace, to hear live music with Bil and Karen, and sister Kim, who adored her big sis and shared many of her same loving traits. She’d always include you in the gang if she was going to hear music she knew you’d like.

I’ll never forget the concert at the Woodlands when there were about 7 Cusacks and two others of us in one entire row to hear Earth Wind & Fire and KC and the Sunshine Band. In case you were wondering, no, none of us sat down the entire time as we were up dancing along. That’s just what you do. Everyone was on their feet, lovin’ the music.

Times with the Cusacks were fun…you might be in a hilarious gift exchange at Christmas, enjoying barbeque outdoors while trying to hold your own in dominoes, or just sitting in a lawn chair holding her little chihuahua because well…he just was too cute not to hold and cuddle. I remember once I got to babysit Lucky here at my house (I had no warning I was about to do that one day, she’d forgotten to tell me (or ask me), but he and I became fast friends) for a week, and he was so precious.

Barbara grew up with a famous mother (at least in Arizona and Texas) who was often in the spotlight on TV or newspapers. For a time in the 1960s, she and her mom (Joanne) worked in PR for Pat Boone she said one day, matter of fact as though everyone had done it. In her late teens, she worked for photographers on some modeling assignments, and then later she organized runway shows in Houston when she managed a boutique dress store. Barbara became famous in her own right, and many championed her as a success in the worlds where they met her.

Upon reflection, she was a force larger than life in many ways and she loved as large as she lived. She would find her heart crushed from time to time, and Leo that she was, if she was happy, you knew it and if she wasn’t, you heard about it, too.

She likely outlived many prognoses that she refused to admit to hearing (or was willing to share that she heard), and she survived open heart surgery two years ago without having told many people. In the end, pneumonia won out, but as she knew better than many, this world is not where everything ends that it doesn’t begin anew somewhere else.

One thing is for certain…in her lifetime she loved many people and she knew that she was loved every day of her life. Her family will need some time to process their reality, and grief, and decide on their plan for life without her, but they also know that they carry with them her abiding love. God bless you Barbara Cusack Squires, and thanks for the good times. Those are the ones we’ll always remember.

Kiki Ebsen Shines with Joy in Theatrical Premiere of “To Dad with Love: A Tribute to Buddy Ebsen”

On Saturday night, Sept. 14, the most amazing thing happened at Hollywood’s Theatre West. As Kiki Ebsen made her appearance on stage as a beautiful silhouette, the house lights took over control on their own, it seemed. Carrying on seamlessly, working basically in darkness, Ebsen walked toward her discovery of a large trunk, of which all of us could make an outline in the dark.

Suddenly, fervently, the yellow light trees flashed and rolled up and down across the stage as though a giant thunderstorm were outside, and Kiki kept on studying the trunk and began to examine its contents. The light show only lasted 15 seconds, then returned to pitch black. Ever the professional, Kiki pulled something from the trunk, strode toward the piano bench and sat down.

As she began to play the opening note of her father’s composition (with Zeke Manners) of “Missing You,” to the second that her fingers touched the keyboard, a single spotlight appeared on her as she sang “Missing you, when shadows fall….missing you now, most of all…” and as though divine intervention had now concluded, the rest of the lights were restored and never once during the rest of the show did Ernest McDaniel’s brilliant creation ever deviate from perfection. It was clearly out of his hands in the first place. The audience had no idea this wasn’t planned, so seamless was the transition. But, having arrived from Texas the day before, I’d also seen the prior night’s performance, hence the insight.

Close friends and family who attended Buddy Ebsen’s public memorial (August 2003), held at the Academy of Television Arts & Sciences’ Leonard H. Goldenson Theatre, are familiar with the sudden variation in electricity that occurred for that event, as Kiki took the stage to sing “Missing You” in honor of her dad. She was to sing accompanied by a prerecorded music track. Not once, but twice, had she begun the song in her dulcet tones, only to have the music stop, dead in its tracks. Unabashedly, Kiki waited, the engineer restarted the song, and Kiki again sang the opening line, and the same thing happened again. Undaunted this time, Kiki smiled, and as she held the audience in the palm of her hand with her complete comfort on stage, she simply began the song a cappella. As you might readily expect, the music track began again, exactly on cue where it was supposed to be, within the song.

Before you look left and right for Rod Serling, or maybe recall the images of Patrick Swayze, Demi Moore, and Whoopi Goldberg in Ghost, it might just be a given that wherever Buddy Ebsen’s name is involved, and whenever Kiki Ebsen is nearby, there’s a connection beyond the realm of one world that seems to reach out and find the other. Two life lessons we know to be true, one thanks to science, is that energy is neither created nor destroyed; and love never dies as it transcends time and space, eternally.

“To Dad With Love: A Tribute to Buddy Ebsen” creates a beautiful pathway to restoration and rejuvenation in any father-daughter relationship, and the elements of healing that come with time. Co-created by Kiki Ebsen and Dustin Ebsen, the multimedia images that Dustin and Kiki had selected, updated and augmented by Dustin’s newest discoveries, might just bring you to tears on their own accord. New photos accentuate the bond between the youngest siblings as together they navigated the world of comprehending Hollywood.

A fun time for all the Ebsen children was when Buddy took them all on the road with him, Kiki explains, in a production called “An Evening That’s Entertainment.” That tour would mark further determination for at least four of the children to make Arts & Entertainment some major aspect of their future careers, albeit via four very distinct pathways. [TV Guide article from Aug. 9, 1975, author's personal collection]

Seeing the premiere of an all-new theatrical production by StKi, LLC and expert direction of S.E. Feinberg was so powerful that it afforded me the opportunity to unlock my own closely held opinions about the long estranged relationship I had with my own father during my young adulthood, a subject I’d avoided thinking about for years.

What opened the floodgates of memories for me that night? The honest, raw courage that Kiki had for bringing her own story to the public, of missing out on solid time together that would have been the most important time in her young adult life. Feinberg brings that level of expertise to every project with which he is associated; he's also an accomplished author, most recently with P.F. (Phil) Sloan on his biography (What's Exactly the Matter with Me?) and filming of his screenplay, The Happy Worker.

The lessons we learn in life often come with a price we have to pay. We also have to choose how we will regard those life lessons, especially those that come with a high price. Perhaps we lose our childhood beliefs in adults’ perfection a little sooner than we should. Maybe we see them as "just human" before we really want to. No matter the reason, every person from Hollywood to the Hudson Valley who knew Buddy Ebsen from TV alone as either (Uncle) Jed Clampett, Barnaby Jones, or even (Uncle) Roy Houston feels a special kinship to an icon they grew up watching on television.

That is one way in which we “know” Buddy, even when we don’t, or didn’t, at his most complex. For he was a writer—of songs, letters, and his own autobiography (The Other Side of Oz) and was prolific and gifted in his expressing his feelings. His songs, usually cowritten with a talented partner, were upbeat, happy, and at times—deep. His time spent with his family, though, was precious to him and therefore private. So, when Kiki reveals his complex persona that afforded him the strength to defeat all sorrow, ignore all pain, and overcome all obstacles by simply choosing to focus on optimism, faith, strength, and kindness toward others, we want to love him even more.

Given Dustin Ebsen chose images of himself and Kiki as young teens, you can’t help but wipe away the tears from your eyes, as you quickly identify that, just at the cusp of becoming adults, on one side of their world was life among nature and the animals on the ranch, and the other that beckoned was teeming with celebrity, status seekers who wanted to be their friends, and some people worth their time, others not so much. Until you’ve walked that path, as you do in this story, you just don’t know what it’s like. Kiki Ebsen inherited talent from both her parents, as did all their children. I’ve had the pleasure of meeting six of his eight children (two by his first marriage, six by his second) so it’s personal opinion substantiated by experience.

And yet, Kiki is entirely unique—she embraced the worlds of both parents (community theatre and acting/directing from her mother and, well, everything else from her father). Then, she absorbed all that and struck out on her own in music, her own music at first and then the music of the greatest in contemporary pop/jazz/blues/singer-songwriter genres. She can sing opera one moment, symphonic arrangements of rock songs with full orchestra another, then pull out her guitar and sing a very country version of “Loudmouth Girl” (her composition), or pull into a festival and fire up the night singing Joni Mitchell songs with her first-call jazz band, and then wheel on in to Theatre West and sing, dance, play the banjo, make you laugh, bring you to tears, and then wipe away those tears with her brilliant acting—all over the course of a few months’ time in her performance schedule. [Below photo (c) by Cliff Lipson, used with permission.]

In “To Dad with Love: A Tribute to Buddy Ebsen,” the most powerful words in the script were not written by Kiki Ebsen. They were instead solid feelings conveyed by Kiki, as you see a woman of grace and dignity, who possesses a keen sense of comedic timing, loves to tell a story, sings to perfection, and who appreciates every single member of her premiere band (Jeff Colella/Perry LaMarca, piano; Kendall Kay/Bernie Dresel, drums; Granville “Danny” Young, bass; and Kim Richmond, woodwinds)—all while making it look easy. That’s communication and conveyance at its finest.

Yet, Kiki has undoubtedly spent countless hours writing (and rewriting over the past year), honing her message, to those who might have viewed a preliminary but very different version of her show. Together with an unparalleled talent in director S.E. (Steve) Feinberg, who inherently brings the best to, and inspires the best in, every production in which he is intricately involved, she flourishes. Kiki’s husband, Steve Wallace, her coproducer in StKi, LLC, who has staged this production, designed the evening’s sound so perfectly and intricately that at least three other reviewers have noted the outstanding quality of the sound, when typically the only time anyone ever writes about sound is when they don’t like it! He has her “dialed in” as performers love to say.

Let's talk about dancing! For the majority of her career, Kiki Ebsen was been described as a talented, first-call keyboard player and backing vocal musician. Later, she was described as a dynamic singer and eventual premiere jazz headliner and sultry song stylist. All are true. However, one glaring omission was her classification as a tap dancer who possesses skill and a comedic flair as she "goes her Aunt Vilma one step better" in her brilliant dance performance with choreographer Gregory Gast. Without giving anything away, let me just say that I believe, somewhere in Heaven, Lucille Ball has acknowledged another redhead who should be adored because she, too, was a most talented dancer who possessed impeccable comedic timing. Greg Gast is the quintessential dance partner, and has additional bona fides of having danced with the renowned Rusty Frank at Buddy Ebsen's 2003 memorial service. Come for the music and the story; stay for the dancing!

Having watched Ernest McDaniel at work behind the scenes before the show several times, it is gratifying to see how much dedication to and love for live theatre he possesses, especially for the historic Theatre West and this particular show. His abundant gifts and talents shine throughout the production. The entire Theatre West family is excited about this show’s run, now extended to a fourth weekend for this must-see show.

The story of Buddy Ebsen’s seven-decade career over his 95-year life is told, with exceptional talent, joy, and love in story and song, by his youngest daughter, upon whom all stars shine brightly, with joy, as Kiki Ebsen performs brilliantly in “To Dad with Love: A Tribute to Buddy Ebsen.” The entire evening is “Lights Out” grand!

If you go: Tickets for the remaining six shows are available at BuddyEbsenTribute.com or TheatreWest.org. Theatre West is located at 3333 Cahuenga Blvd. West, Los Angeles, CA 90068 and $5 parking is conveniently available directly across the street. More info at www.BuddyEbsenTribute.com